Orders are usually processed within 1–2 business days. Delivery times depend on your location, but most customers receive their order within 2–5 business days.

Yes, Mahlako ships to many countries across Europe. Shipping times may vary depending on the destination.

If your order has not yet been processed, we may still be able to change or cancel it. Please contact our support team as soon as possible.

Once your order has been shipped, you will receive an email with a tracking link so you can follow your delivery.

Yes. Our formulas are designed to work with a wide range of skin types, including sensitive skin.

For best results, follow the recommended routine described on the product page or packaging.

Yes, Mahlako products are carefully developed with high-quality ingredients chosen for their effectiveness and skin compatibility.

You can return your order within 14 days of receiving it, as long as the products are unused and unopened in their original packaging.

For hygiene and safety reasons, we cannot accept returns for products that have been opened or used.

If your product arrives damaged or incorrect, please contact our support team and we will gladly help resolve the issue.

If your order arrives damaged, please contact us and include a photo of the product and packaging so we can resolve the issue quickly.

To start a return, please contact our support team within 14 days of receiving your order. Products must be unused and unopened in their original packaging.

Once approved, we will provide instructions for returning the item.

For hygiene and safety reasons, we cannot accept returns for products that have been opened or unsealed, even if they have not been used. This includes removing the lid or opening the packaging.

If your product arrived damaged or there is an issue with your order, please contact our support team and we will be happy to help.